Contractor: Kamil Vítek, ID No.: 21003441, Riegrova 928/11, 690 02 Břeclav, hereinafter the “Contractor”.
Client: a natural or legal person to whom the Contractor provides services on the basis of an order or contract under these terms, hereinafter the “Client”.
Terms: these general terms and conditions, hereinafter the “Terms”.
Deviating arrangements in a contract take precedence over these Terms.
“Terms” means these general terms and conditions.
The Terms define the business relationship between the Contractor and the Client. Under them, the Contractor provides services to the Client on the basis of an order or contract under the conditions defined in the specific order or contract.
Service order — contract
A message clearly requesting a specific service may also be considered a binding order without further confirmation by the Client.
The contract is concluded electronically by email, Messenger, WhatsApp, LinkedIn, Notion, or another platform. The Contractor does not accept phone orders.
The contract is concluded when the Contractor accepts the order sent by the Client.
Data provided by the Client are considered correct and valid. The Client must provide truthful information. The Contractor is not obliged to verify them.
The Client confirms that personal data provided are accurate and voluntarily given.
The Client acknowledges that the Contractor is not obliged to conclude a contract or accept an order, especially with persons who have previously materially breached a contract including these Terms.
Website development
Full access to the website and service administration is provided only after the invoice or payment request has been paid in full.
In case of late payment for additional services, the Contractor may restrict use of delivered elements, suspend Client access, or take the website offline.
In case of late payment, the Contractor may charge a penalty of 5% of the price for each day of delay.
The price of website development does not include future maintenance, regular backups, or website recovery from backup. Technical support, additional edits, and content updates are paid services only.
If the scope changes during the project or new requirements arise from the Client, work continues only after approval of estimated costs and a new deadline.
If the brief changes during the project, the final price increases accordingly.
The Client must order hosting and domain separately at their own cost, unless the Contractor orders them on the Client’s behalf.
The Contractor is not liable for defects or outages of hosting supplied by the Client or by a third-party provider.
The Contractor is not liable for lost profit caused by hosting issues such as server downtime, malware, or data leaks.
If third-party interference with source code or improper use is detected, the Client is not entitled to free remediation.
The Client was informed about security risks of WordPress sites if core, plugins, and themes are not updated regularly.
The Client was informed about the need for regular backups before updates and after content changes.
The Contractor does not provide legal advice. The Client must inform themselves about legal obligations related to operating a website or e-shop and supply required documents such as privacy policy, cookie policy, and terms.
Complaints and withdrawal from the contract
The Client may withdraw if fundamentally dissatisfied with a design that substantially diverges from the agreed brief.
The Contractor may withdraw if the Client prevents professional work according to design and development standards.
The Contractor may withdraw for legal reasons, especially if the Client is more than 14 days late with advance payments or instalments.
The Contractor may withdraw if the Client exceeds the deadline for delivering materials or final approval by more than one month.
If Client cooperation is required, the Contractor may set a reasonable deadline and withdraw after it expires if warned of that consequence.
Only the Client who placed the order or the person named in the contract may file a complaint.
Free or bonus services cannot be claimed.
Upon withdrawal or cancellation, the Contractor is entitled to payment for work completed by the withdrawal date, no later than within 7 days.
Final provisions
In case of force majeure, each party is released from obligations and delay caused directly or indirectly by force majeure is tolerated without liability.
These terms form an integral part of every order.
Relationships not covered here are governed by applicable law.
The Client agrees to these terms and conditions.
The parties agree that electronic communication, especially email and the internet, is valid and binding.
